What should I do if my rental property has stains or damage before scheduling move-out cleaning?

Document any existing stains, damage, or pet issues with photos before our cleaning team arrives for move-out cleaning. This protects you and ensures the VBC team knows what they’re working with so nothing gets blamed on current damage. Let us know about heavy pet odors, carpet stains, or wall marks when you book, and we’ll give you honest feedback about what professional cleaning can address versus what may need repair or replacement.